How parcels travel

Shipping

We ship Monday through Friday from Ithaca, New York. Orders placed before 12pm ET typically go out the same day.

Rates

Where we ship

We currently ship within the contiguous United States. International shipping is on our list — drop us a line if you're outside the U.S. and we'll see what we can do.

Tracking

You'll get a tracking number by email as soon as your parcel ships. If it goes quiet, write to [email protected] and we'll chase it down.

Damaged in transit

Send us a photo within 7 days of delivery and we'll replace it free of charge.